Got a customer called in mentioning her notebook not able to boot to windows.
cust: hi, my notebook not able to boot to windows. It comes up with an error message.
me: yes, may I know what is the error please?
cust: it's saying missing operating system right after the logo screen.
me: oh what have you done before this happens?
cust: I was trying to backup my files using norton ghost, and It was asking me to reboot. And this happens after reboot.
me: ...... you was using norton ghost to backup the files? then you reboot the system right?
cust: (might have sense me suspecting her to do something stupid she turn 360degree again and again yelling) NO. DO YOU UNDERSTAND ME? I WAS TRYING TO USE THE NORTON GHOST PROGRAM SO I REBOOT IT FIRST.
me: (yeah right.. but stupidly enough I did this) But you was saying just now you had back up your data...?
cust: no.. listen.. don't tell me all my data was gone.
me: we have to check that.
So we boot from OS CD and cannot find any C: drive at all.
me: I think you had delete the whole drive accidentally while using the norton ghost program. We can only see the OS from the CD which indicates as 1:D:\windows.
cust: ..... so what should I do now?
me: (sadly) We need to reinstall the OS for you. I don't think we can retrieve any of your data already.
cust: ...(sound like wanna cry) oh god..
Well this is stupid. I think she ghost the blank CD in to the C: drive... bwahahahaha...
2 comments:
haha, damm stupid. But i like it. Else we got no job to do~~
i don't get it. that was a stupid thing to post. not everyone is a computer nerd like you!
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